Friday, September 10, 2004

He called me "Satan"

In my joy of purchasing something that I had been admiring for a while, went on sale, I inadvertently left behind my purse.  Leaving everything that is of immediate importance (outside my family members) alone in the cart. Since I always park my car in the garage when I get home, I never bring my purse into the house, in doing so I wasn't even aware that I left my purse behind, until the following day when I needed my checkbook.


In going through all the "garbage" in my mind the next day I was able to back track to where I left my purse. This is an out take on what happened after that.


In my hurry and laziness to look up the phone number I called 411 instead, again in my need for speed I didn't even bother writing the number down, (my second mistake) so when the person answering the phone disconnected me while trying to transfer my call to the Customer Service desk, I had to call 411 back and get the number again (Which I wrote down this time smart girl) in getting another girl who answered the phone and re telling of my lost purse she too disconnected me while trying to transfer the call.
No Worries I had the number, right??


After telling the story again and finally getting through to the CS Desk, I told my story once again and the gentleman with the "femalish" voice asked me.....Get this.....
"Do you have anything of importance in your purse?"
"Yes, I do........don't you carry important things in your wallet? (I was still Irked over getting disconnected twice)
"Well do have anything of value in your purse?"
"Didn't I just answer this? Everything from cash, credit cards, check books to insurance cards are in there, All my children's information is in there too!"
"Well, the reason that I'm asking you this (very snotty) is because if its anything of value we keep in locked up in the safe in the managers office! otherwise its kept up behind the CS desk!"
"Its a purse! Just put me through to the Managers office PLEASE!"
He disconnects me while trying to transfer my call.....
I'm fuming by now!
I call back (3rd time now) have to re-tell my story to get put through to the CS desk again so I can explain it yet again to get put through the managers office. I get so called Gentleman with the femalish voice again.  He said .........
"Hold please while I transfer your call"
"Please don't disconnect me again!"
"It was an accident!!!!!"


I finally get the manager and explain everything again for what number is it now??? and she puts me on hold checks the safe, its not there, checks behind the CS desk just in case and I am finally told its not there.
"Ok thank you very much"
I proceed to call banks, social security office, the DMV, insurance companies, credit card companies and such to either put holds on accounts or cancel accounts or have new cards issued when my phone beeps........
"Mrs. so and so?"
"Yes"
"We found your purse, it was left in the employee lounge all night"
"Grrrrr, I'll be right there!"


I arrive and get in line to the CS Desk when I hear an all too familiar voice (Gentleman with the femalish voice), he is commenting to another employee while customers are in line, how horrible his day has been, she said she's not looking forward to working until close and proceeds to ask him,
"Has it been like this all day?"
"Worse!!!!!!!! SATAN called, she lost her purse!!!"


Satan??? I'll show him Satan!!!!  I bide my time and wait for my turn and I get the girl not my new friend (lol) she says........
"Can I help you?"
"Yes, I'm Satan.........I came to get my purse!!!! I want a manager now!!!""


Yes, I know all this could have been avoided if I just remembered my purse, But common sense to me that is, if you find a purse or a wallet you open it up, do a little work, get the phone number and call the person and tell them! My Phone number was EVEN on my damn checks! I ask the manager why this wasn't done and she says.....
"We Don't want to be accused of anything so we don't open the purse"



How about being accused of being incompetent to work a telephone system, or the golden rule of never discussing customers in front of customers?? my list can go on and on but this entry is long enough.  Needless to say I showed them "SATAN" and vowed to never spend another dollar in their establishment again......which I haven't!
SATAN........ HA! and I wasn't even PMSing lmaooooooo

15 comments:

krissykay0583 said...

LOL!! Oh goodness, what a mess. The satan thing though, cracks me up, I would have done the same...lol!!!!

sdoscher458 said...

Glad you spoke up...you are carrying the banner for all of us who have been in that type of thing...I found a wallet, first thing I did was look for a phone #or address....found a number and drove over to return it to a very grateful Grandmom (It had all her Xmas cash in it)...those people are idiots for not checking....I would send your story to corporate with a "check out your best employees note"....Sandi

bleucoccinelle said...

I think you handled yourself wonderfully, I would have also told them, "That's Ms. SATAN to YOU!!!"  Jerks.
~Penny~

bernmilo said...

please tell me this was not WALGREENS...? I have had the exact same experience there!

sistercdr said...

Oh, I hope that guy got written up!

wlv1026 said...

LOL!!!  It's nice to know that even Satan has bad days...I'm loving this story.  I don't think I would have been so nice.  I would have exploded as soon as I heard him call me a name.....Tammy

wumzels2 said...

MS. SATAN, COULD I HAVE YOUR AUTOGRAPH??  LOL.  YOU HANDLED IT ALOT NICER THAN I WOULD HAVE.  I HAVE ACTUALLY GOTTEN A PARALEGAL FIRED BECAUSE SHE WAS DISCUSSING LOUDLY A CLIENT IN FRONT OF OTHER CLIENTS WAITING IN THE HALL.  THERE IS NO EXCUSE FOR THAT.  AS FOR THE WAY TO HANDLE A PURSE OR WALLET BEING LEFT BEHIND, "MY" POLICY WHERE I WORK (MAJOR CRAFT STORE CHAIN) IS TO IMMEDIATELY GET A WITNESS THAT IS DEEMED BOTH TRUSTWORTHY AND RESPONSIBLE, AND HAVE THEM WITNESS ME OPEN THE PURSE FOR IDENTIFIABLE INFORMATION.  IF THERE IS A PHONE NUMBER, THEN CALL IT, LEAVE A MESSAGE, ETC.  THEN PUT THE PURSE IN THE SAFE, OR AT LEAST IN THE LOCKED OFFICE.  WAS THIS BY ANY CHANCE TARGET??  I REFUSE TO SHOP TARGET.  POLITICAL REASONS.  HOPE THIS NEVER HAPPENS TO YOU AGAIN.  HAVE A BLESSED WEEKEND.  REGINA
http://journals.aol.com/wumzels2/SEDUCTIONOFLIFE

cneinhorn said...

LOL LOL LOL
you handled it well!
~jerseygirl
http://journals.aol.com/cneinhorn/WonderGirl  

dvlwitgrneyes said...

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draven127 said...

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brandilynneliz said...

LOL... well I find you far from Satan, but women do get rather angry when annoyed. Good thing you told them what was on your mind, I think I was almost as angry as you were. I hate when people are foolish like that. Well "Satan" I am glad you finally got your purse back :)

gypsytrader49 said...

That entry was so hysterical. You seem like a great person, ven if you are Satan.

Southern Reflections

cathy0o0 said...

LOL... crazy people... Satan..Lmao

sdoscher458 said...

LOL I laughed when I first read this entry so long ago....I'm still laughing...little twit Satan indeed!  Sandi  http://journals.aol.com/sdoscher458/LifeIsFullOfSurprises

coelha said...

HA HA HA HA!!!  I'm so glad you announced yourself to the clerk, as so-called SATAN....  Very funny--of course, at the time, I'm sure you didn't think it was funny.  Good for you though---I admire stuff like that from people---don't take anyone's chit, or LAZINESS!  :)  Julie